45-Day Money Back Mattress Guarantee
Sleepovation Baby will refund 100% of your purchase price for any reason within the first 45 days from the date you receive your original mattress order. Return shipping costs are the responsibility of the customer. This refund will be processed within 30 days from the time we receive your returned product.
The 45-Day Money Back Mattress Guarantee applies only to original purchasers who purchased their mattress directly from SleepOvation Baby INC or authorized distributors. The 45-Day Money Back Mattress Guarantee thus only applies during the period in which the mattress is owned and controlled by the original purchaser and is non-transferable. If the original purchaser sells or otherwise relinquishes ownership of the mattress to another, the 45-Day Money Back Mattress Guarantee is void.
To be eligible for the 45-Day Money Back Mattress Guarantee, your Mattress must be unused, clean, undamaged, and sealed within it's original plastic bag.
PLEASE NOTE THAT, IN ALL CASES, THE ORIGINAL RECEIPT SHOWING PROOF OF PURCHASE IS REQUIRED TO TAKE ADVANTAGE OF THE 45-DAY MONEY BACK MATTTRESS GUARANTEE. This policy is limited to one mattress return per customer, per household, or delivery address, and it must be exercised directly with SleepOvation Baby LLC no later than the 45th day following delivery.
ABSOLUTELY NO REFUNDS OR RETURNS WILL BE GRANTED AFTER 45 DAYS.
To return a mattress under the 45-Day Money Back Mattress Guarantee, you must first contact SleepOvation Baby INC via email (firstname.lastname@example.org) to get return instructions and an RMA (return merchandise authorization) number. You will be asked to provide proof of the original date of purchase. You will be responsible for shipping costs of returning the Mattress. The returned mattress must clearly show the authorized RMA number on the return label.